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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"Jerry Watts and Jim McCahey sold me a Road King yesterday and I have to say it was one of the best experiences of my life. I will always recommend Whitts HD
to all my friends.Thank you"
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| By: Michael Manassas,VA |
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"I found a softail online and called. Jim answered and I went and talked to him. I found what I liked w/out any pressure and he also checked to see if they could beat my pre-approved APR. I financed through HD and Jim was great. Go see him"
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| By: Chris Damascus,MD |
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"I would like to thank everyone who assisted me in my purchase of 2009 Sportster. Special thanks to Jim for his up front and friendly approach to selling. Enjoyed the no hasle signing of the paperwork with Mike. Thanks again"
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| By: Anonymous Manassas,VA |
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"Mick was a great salesman, very knowledgeable and worked hard for my sale. Appreciate all the folks I met and look forward to stopping in again in the future..."
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| By: Thomas Manassas,VA |
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"I would like to say thank you to everyone in Whitt's for giving me my first Harley purchase probably the best customer service I have ever experienced. Early one morning I saw that they had a 2010 Iron 883 in stock so I gave them a call and was greeted by Jack Frost who was just wonderful. That morning I faxed him my application then ran a few errands and grabbed a bite. By noon, I received a call saying I was approved and by that afternoon I was on my way with my new Iron. Their customer service was so great that I had them service my wife's motorcycle also and treated us both with such positive and upbeat courtesy. We would highly recommend this dealership to anyone. Thank you again to Jack in Sales, Mike in Financing, Joe in Service, and Dennis in Parts."
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| By: R Dumfries,VA |
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"A lot of dealerships want to sell to women but at Whitt's they want to actually work with you. Buying a new motorcycle was something I had been kicking around for over a year. I had looked other places but just didn't feel it. Jim made it easy to take the plunge! He took me seriously with no pressure or fast talking. I have never felt so comfortable making a new vehicle purchase. Mike, the F&I manager was also wonderful to work with. Professional, pleasant, honest, and up-front--very easy to work with. The service staff is great. I won't go anywhere else because of how well I have been treated there. Overall, I have never felt so good parting with so much money! I would highly recommend women riders check this place out. "
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| By: Anonymous Woodbridge,VA |
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"I think I am like most poeple. I want quality service, I want to know if something has changed either in the condition of my bike, or the Items being accomplished or even when I get the bike back. Whitt's manages expectations... always keeping you up to date. The staff are kind... and I trust them. I'm confident that my bike has been taken care of well."
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| By: Rick Manassas,VA |
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| By: Anonymous Culpeper,VA |
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"I bought my '07 Road King Classic at Whitt's back in summer 07. My experience then was super....no pressure, no nonsense across the board. Just good information and open thoughts. Today, 24 Nov 09, I am once again happy to be a Whitt's HD customer. I dropped the RK off at 0930 for 7500 mile service and some assistance with a Kurayakan Air Intake. Joe and the Service Crew are nothing short of amazing. Nothing less than 5 Star. When I buy my next Harley, it will be from Whitt's and I will continue to get all services done by this superb crew. Thanks."
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| By: Ross Manassas,VA |
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"Jim and Mike were excellent during the process of the sale. There was no pressure and they let me test ride both bikes I was interested in. I got a good deal on the Cross Bones. I would highly recommend Whitt's to purchase your next Harley!"
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| By: Steven Annandale,VA |
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"Jim came in both of his two days off to finalize paper work and for me to be able to pick up MY NEW ULTRA. Picked it up on Tuesday afternoon and it is late Wednesday and my new bike has 150 miles on it already. The total dealership was super nice to deal with. No pressure and super knowledgable. Can't say enough about Jim. That is not to say I am leaving out accessories or part which i already have dealt with daily."
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| By: Frank Centreville,VA |
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"I wanted to just pass along my thanks to your staff recently when I purchased my first Harley. Jim McCahey was a heck of a nice guy and so was the person who handled the financial side of things (I cannot remember his name, sorry; maybe it was Michael Randall) for me. The girls behind the counter were very nice as well. I also visited your competitor Harley dealerships in the Washington metro area, and because you had some quantity in your inventory on 2009 Dynas as well as your great service and no pressure approach, my decision was an easy one.
I'll be back for certain. Thanks. I haven't smiled that big in many, many years and my sons are happy for me too."
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| By: Scott Woodbridge,VA |
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"Jim was my sales consultant. He was friendly, knowledgeable, really made my experience better than I thought it could have been. I purchased a 2009 Road King Classic. The only black one they had was still in the crate. These guys let me watch them uncrate it and they they got it ready for me to ride home in about an hour.
Talk about service! I literally saw my baby born! I am a proud papa..thanks to Jim and Whitts HD."
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| By: Mark Woodbridge,VA |
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"I bought my first HD Fatbob 08 & had the service put Basanni pipes on her. They were fast in service & before I knew it my bike was ready to go. Parts were excellent & though busy didn't leave me standing there waiting for someone to help. Great group of guys at Whitts. Thanks. "
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| By: Tracey Fort Belvoir,VA |
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"I would like to thank JIM and Tom and all of Whitts staff
for making the purchase or my new bike a great experience.
I look forward to being a customer for a long time , as
well as an active member of their HOG chapter"
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| By: Buster bealeton,VA |
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"After purchasing a new Dyna Super Glide Custom, I am looking forward to very rewarding experience with Whitt's. Thanks to Jim, Chris, Mike, "Lighting" and Joe for treating me like I was your only customer. I will be back!"
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| By: Jack Remington,VA |
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"Dear Whitts,
I just wanted to let you know what a great experience I had with your dealership. I called in an order for a Christmas present a couple of weeks ago, and I have to admit I know almost nothing about bikes. Justin, who answered the phone, was extremely helpful and spent considerable time with me helping me choose the right item. He called me right away when the item came in, and when I arrived to pick it up (at 6:01 pm!) he was again very helpful and carried the box out to my car. He was cheerful and polite, and it was so nice to have good customer service. I would buy from your store anytime. Please pass my best wishes and thanks on to him.
Happy Holidays!"
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| By: Deborah Catlett,VA |
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"I purchased my Buell 1125R, in the evening, on September 18th. I made arrangements over the phone with Jim on the 17th. We finalized the arrangements the afternoon of the 18th. When I arrived to pick up the motorcycle, everything was ready. Jim introduced me to Mike, the finance manager, and we signed the paperwork and made arrangements for insurance. Jim prepared the bike. The whole experience was smooth as the powerband on the Buell. Whitt's is an exceptional Harley/Buell dealer and I will recommend that anyone I know interested in purchasing or servicing their Harley or shopping for accessories/motorclothes go to Whitt's! Thanks folks!"
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| By: Jeremy Woodbridge,VA |
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"I HAVE BEEN TOLD "NOTHING IS PERFECT" WELL, THE SERVICE DEPT. AT WHITTS HD IS JUST THAT "PERFECT""
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| By: GARY MANASSAS,VA |
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"got looking at your e bay store because a buddy buys there and saved big time!
I needed some parts to finish what I was doing on my '06 fatboy so I call your parts guys up and they had what I needed and helped me with some stuff I did not know I should have to do the repair right the first time,
Thanks TT"
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| By: Anonymous manassas,VA |
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"It's the entire experience that counts, and with Whitts you just can't go wrong. When I walked through the doors a couple of months ago, Jim shook my hand and answered all the questions I had. No pressure, no nonsence. (and those two made all the difference for me compared to other places) Two days later I was the owner of an 08 Fat Bob. Last week I brought my bike in for it's 1k service, and even though the service department is crazy busy at the moment, it was ready by 4pm that afternoon.
It's running like a charm and I'm ready for the rest of summer. Great work from all at service and parts !"
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| By: Jeroen Burke,VA |
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"I had never been on a motorcycle until taking the safety course thru Apex. I went in to Whitt's and was very happy with the way I was treated. As a new rider I was a little nervous and Jim M was very patient and guided my purchase along with setting up a demo on his day off! I really appreciated Jim taking so much time to help me make the right purchase for me. I felt like an expert on my bike by the time I pulled out of there. The only thing he didn't tell me was how much fun it would be to ride. Thanks Whitt's for the excellent experience!"
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| By: Anonymous Manassas,VA |
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"Respect for the customer. No duplicity and rushing the sale. Just good, honest, fair, respectable sales and services. You made my change from Street Bob to an 08 Road Glide smooth and seamless. Thank You."
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| By: T Haymarket,VA |
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"My wife and I came to your dealership on a rainy Sunday just for something too do. We really enjoyed speaking with all of your staff who truly seemed to enjoy their work. We found a lot of things for our bikes as well as accesories. I enjoyed your selection as well as the staff and im sure i will be returning in the future. Still got my eye on that screaming eagle electra glide oh cant I dream."
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| By: John midlothian,VA |
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"It was very difficult finding the bike i wanted. I found Whitts online and called in to see if they had the bike (an arctic white xb12r) and sure enough they they had it. This was my first time buying a new bike and Jim in sales gave me me the best first experience i think i could have gotten anywhere, there was no preasure and i felt very comfortable with my purchase (Thanks Jim!). and Thnk you Whitts Harley"
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| By: Wessley Dahlgren,VA |
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"MY SECOND EXPERIENCE WITH JOE BENOIT WAS NO LESS EXCEPTIONAL THEN THE FIRST TIME. HE MADE STATUS CALLS DURING THE DAY AS TO THE PROGRESS OF MY BIKE AND FINALLY A CALL AS TO THE COMPLETION. THIS IS WHAT I THINK A SERVICE DEPARTMENT SHOULD BE. THANKS JOE...."
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| By: GARY STAFFORD,VA |
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"Two weeks ago I didn't even know your dealership existed and now I'm riding one of your motorcycles. I had never owned a Harley before and had many questions. My sales person was very patient with me and took the time to explain the bikes to me and showed me the different models. I called several friends who already own Harley's and they all told me that whatever I did, buy from Whitt's. Purchasing was quick and Mike Randall even called Harley Davidson and arranged for insurance within minutes and at a significant savings from my regular agent. Buying the Harley was the easiest vehicle purchase I've ever made and I look forward to the quality service my friends also mentioned. "
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| By: Rick Alexandria,VA |
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"Excellent service! Your technicians took the time to explain everything and answer all of my questions. Although their is another dealer closer to my house, i will return to Whitt's for all of my purchases and service."
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| By: Mark Reston,VA |
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"I have been shopping around for a new Harley for some time and visited many dealers in the area, and what ultimately led me to make my purchase of a new bike from Whitt's was the great service I received in the sales department. Their patience and willingness to help were the main reasons I decided to buy from your dealership.
The good thing is that it did not stop at the sale, as my experience with Mike and Earl were top notch as well! Thanks to all of you for making my purchase smooth and easy."
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| By: Dale Ashburn,VA |
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"I CALLED A COUPLE OTHER DEALERS TO HAVE A 10K SERVICE DONE ON MY 07 ULTRA, THIS WAS ON A SATURDAY, NOT ONLY THAT THEY COULDN't DO IT BUT I WOULD HAVE TO LEAVE IT FOR A COUPLE OF DAYS!!!!I CALLED WHITTS AND SPOKE TO JOE BENOIT, HE SAID BRING IT IN WITH NO HESITATION. I HAVE BEEN A SERVICE DIRECTOR FOR 30+ YEARS IN THE AUTOMOTIVE INDUSTRY AND FOUND THIS EXPERIENCE TO BE VERY REFRESHING. THANKS JOE"
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| By: GARY STAFFORD,VA |
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"Greetings, I would like to say that the Parts folks are all exceptional, friendly, helpful and made my exhaust upgrade a wonderful experience. They took the time to go carefully over my options, demonstrated how the pipes sound by taking me out to listen to a HD with pipes, and then took the time to walk me thru my exhaust choices. John took my order and follwed up to obtain a delivery time. Joe and his service folks are also exceptional, installed the new equipment, did the 5K and fixed my tach wiring and pegs. "Outstanding" everyone is in your organization. And I might add, seperated me from my money in a painless and professional manner. :) Thank you. vincent Guarna"
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| By: Vincent Herndon,VA |
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"I just purchased a 2004 lava red sunglo v-rod from whitts and it was probably the smoothest transaction in a dealership i have ever had. Bob and Mike made everything easy and were great to deal with. The bike is awsome and it was worth the hour drive to go to there dealership. I have had many problems with a certain ft dealership in the washington area and it was nice to deal with a harley dealer that actually cares about its customers. I highly recommend whitts. Jimmy"
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| By: Jimmy andrews afb,MD |
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"Purchased my first bike from you all and the service was wonderful. I never felt pressured and you took the time to address all of my questions and concerns. Great experience!"
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| By: Mark Gainesville,VA |
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"My wife and I have been a loyal friend of Whitt's for many years. we would NEVER buy another scoot from anywhere else!! They treat us as VIP'S everytime we come by."
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| By: Mark Manassas Park,VA |
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"A special thanks to Earl Ditamore for being a great mechanic and getting me interested in riding in the 1st place. His advice has never steared me wrong. Thanks to PJ who was a great sales person. Thanks to Mike Randle who did a great job explaining the financing part of the deal.
Finally to the entire staff who went the extra mile to sell me the bike that I wanted."
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| By: Paris Manassas,VA |
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"From the first time we walked into Whitt's & met Jim who took excellent care of us shopping for and purchasing our Harley to pointing us to Linda who was surpurb in helping us purchase our accessories it was one of the most enjoyable shopping experiences I and my wife have ever had.
Chris was also of great assistance in the financing dept. All in all we will look forward to future dealings at this dealership.
Sincerely Mac & Deborah McNew"
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| By: Michael Fairfax,VA |
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"Everytime I've come into the dealership to purchase either motorclothes, parts or miscellaneous items for care of my Sportster I've walked away feeling as if I couldn't have been treated better. Staff has always been very patient and looked out for me as a customer to make sure I found and purchased what I was looking for. I can't give enough HOOAHs for your staff. Thank you all."
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| By: Anonymous Centreville,VA |
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"I want to thank PJ and all the ladies in the apparel dept, who went out of their way to make us feel welcome. They went out of their way to make sure we received what we wanted/needed. Thanks ladies!!!!!!!
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| By: Chris Centreville,VA |
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"I must admit that each time I go by this dealership, the associates are very warm and make you feel like one of the team. Thanks to PJ and Mike Randall for making my new purchase a breeze. Thanks to the young lady in the apparel section as well. I did not get her name but she was there to help. Thanks again to Whitts HD from Willie."
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| By: WILLIE Clinton,MD |
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"The people that work at this dealership are top notch when working with the customer"
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| By: Martin Frederick,MD |
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"From my phone call about a new bike to me leaving the parking lot,the whole experience was great. The staff at Whitts is completely professional and on the ball. "
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| By: paul king george ,VA |
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"Whitt's Harley Davidson has assembled an incredible team of people to meet everyone's needs. My experiences have always been excellent. The staff is courteous, informed and willing to help. I will always recommend Whitt's as THE Harley Davidson location for sales, repairs, clothing, etc. The American Ethic is still alive and well!"
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| By: Mitchell Bristow,WV |
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"The best customer service! Keep up the GREAT work"
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| By: Cherie Leesburg,VA |
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"I have had great experience with Whitt's for service on my bike so I when I wanted to buy a new bike I went to them. Bryan Florence from Whitt's helped me with the purchase of my new bike and was great to work with. He has helped a lot of my friends as well as me.
I am looking forward to bringing my new bike to Whitt's when I need it serviced.
Thanks for a great experience.
DeLone Jones Jr."
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| By: DeLone Burke,VA |
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"My husband and I purchased our very first HD with your dealership. Our sales person was TOP NOTCH. He went the extra mile to give us amazing, personal customer service. Would highly recommend this dealership to anyone in the Virginia area!"
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| By: Catherine & Roy Fredericksburg,VA |
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"Good People"
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| By: James Warrenton,VA |
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"Bryan Florence was a sales rep and he is totally awesome. It's because of him we bought 2 2007 Harley's at Whitts. I will recommend him to everyone who even mentions buying a bike. If you have an employee of the quarter, month, year program, he truly deserves recognition."
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| By: Gayle Stafford,VA |
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"I purchased my Ultra Classic in 2005. It was my seventh Harley, and my first from Whitts HD. Everyone in the entire dealership has been nothing short of professional and caring regardless of my request or need."
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| By: Edward Manassas,VA |
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"My sales guy was/is a hell of a nice guy and still remembers my name and bike when I come into the shop. The service guys have also helped me out on occassion w/ or w/o an appointment and have even "advised" me on how-to, off the clock. A good bunch of professionals."
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| By: Thomas South Riding,VA |
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"I bought a 2006 Road King standard. It took a little time to get an appraisal on my Gold Wing I was trading but once the gents appraised the bike, all else was painless. Bob saw to my every need and answered all of my questions, PJ in parts took care of the accessories I wanted to add and Mike in finance was great. Will continue to be a Whitts customer for all of my needs.
Thanks, Tom and Denise Welch"
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| By: Tom Warrenton,VA |
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"I would like to take the time to thank you for making the purchase of my first Harley an exceptional experience. Keep up the good work."
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| By: John Manassas,VA |
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"I bought a 2004 Road King FLHR from the "Other Dealer" near Whitts in 2003 then I bought a 2006 Sportster 1200C from Whitts Harley Davidson. Let me tell you the difference in these experiences; Bryan Florence welcomed my Wife and I when we arrived to "look around" and made us feel like we were apppreciated. There was absolutely no feeling of pressure, just a genuine concern that I found the perfect Harley Davidson. I love visiting Whitts because Bryan and all the People you meet make you very proud to ride a Harley Davidson motorcycle.
Thank You Whitts and Bryan Florence!"
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| By: Tim Centreville,VA |
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"I just wanted to thank you all who took part in the process
of my first purchase of my Harley. Very pleaseant experince and look forward to my next purchase. Thank you all for being friendly and a special thanks to you Richard.
Thanks Kevin"
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| By: Kevin Manassas,VA |
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"I found the service manager to be incredible. Bob was very concerned about what I needed and how to fix my problems. My bike was in and out of the shop in a timely manner and I didn't even have to call in to check on it (like the other dealerships/shops) From the moment I saw Bob in his chaps and helmet I knew everything would be fine! Thanks"
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| By: Anonymous ,VA |
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"It’s been a number of years since I rode a motorcycle and I got the fever again. I checked around at a number of Harley Dealers without finding the bike I wanted. I decide to contact Whitts Harley Davidson to see what they had in stock. Bryan Florence answered the phone and pulled up exactly what I was looking for. I rode down on a Saturday to look at the bike, not sure if this was the way to go. Since I never owned a Harley Davidson before, Bryan spent a little longer showing different bikes and all their options. At no time did Bryan ever try to pressure me. I felt like I have known him for many years. I was very pleased with Whitts Harley Davidson and all the staff. Thanks again for the great service and will surly come back again.
By: Pat Fredericksburg, Va.
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| By: Anonymous Fredericksburg,VA |
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"Even though there is another dealer just 10 minutes from my house, I still would rather drive out to your dealer because of the better service I receive there. It is always worth the extra drive."
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| By: Matthew Fairfax,WV |
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"When I decided I wanted a new bike I had many dealership options, but when I came to your store I received honsety, courtesy, eagerness to please, and peace of mind that your staff is knowlegable. Bob Brumely even came in on his day off to deliver to me my new bike. There are closer dealerships to me that would have been more convenient, but none gave me the attention I recieved from Bob, PJ, and the rest of your staff. Thanks a million,
Dave Ralston"
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| By: David Spotsylvania,VA |
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" My salesman the sold me my bike last year, every time I am in the store he still makes sure my needs are met and goes above and beyond to be sure I find exactly what I'm looking for!
Crystal is another outstanding employee. She is always friendly, smiling, and willing to help me find what I'm looking for in the correct size. Her knowledge of the HD products and new products on the horizon really makes my shopping easy and pleasurable.
These two employees help to make Whitts a first class operation!!"
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| By: Michael Manassas,VA |
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